Frequently Asked Questions about Volunteering at Fernbank

Thank you for your interest in supporting Fernbank as a volunteer! We have temporarily suspended our onsite* volunteer roles in an effort to minimize contact among staff, volunteers, members and guests. To receive notice when the program resumes, please contact us at Volunteer@FernbankMuseum.org.

Q. How do I become a volunteer at Fernbank?
A. To become a Fernbank Museum volunteer, you will need to submit an application and attend an orientation session. Additional paperwork will need to be completed at your orientation session, including a background check authorization form.

Q. Who should I contact if I have more questions about volunteering?
A. Please call the Volunteer Coordinator at 404.929.6340 or email Volunteer@FernbankMuseum.org    

Q. What are the benefits of volunteering at Fernbank Museum?
A. Benefits of volunteering at Fernbank include:

  • Free entry to the museum during regular museum hours (available to active volunteers only; guests must purchase tickets)
  • Opportunity to earn Fernbank admission and movie tickets to share with friends and family
  • Invitations to special volunteer appreciation events and field trips
  • 10% discounts on purchases in the Museum Store and Café 
  • Special pricing for a Fernbank membership
  • Meaningful opportunities to develop new skills, make new friends, and learn more about science and natural history
  • A chance to make a difference in the community while having fun!

Q. Is there a dress code for volunteers?
A. Volunteers are required to wear a uniform when volunteering. The uniform consists of a Fernbank nametag, a Fernbank-branded shirt (available for purchase in the Volunteer Office for $25), dark solid-color bottoms, comfortable closed-toe shoes, and a big smile!

Q. Do you offer community service opportunities?
A. Yes, please inquire by contacting the Volunteer Coordinator at 404.929.6340 or Volunteer@FernbankMuseum.org

Q. Do you have an age requirement?
A. General volunteer roles are available for individuals ages 18+. A special volunteer program is available for youth ages 13-17, through Fernbank’s education department.

Q. What is the volunteer time commitment? 
A. We ask that volunteers work  at least one 4-hour shift per month. 

Q. Are there any volunteer opportunities for groups?
A. Yes, forest restoration volunteer opportunities are available for groups of 30 or less. These special opportunities must be coordinated at least 8 weeks in advance by contacting Forest@FernbankMuseum.org.  

Q. May I volunteer in multiple roles?
A. Absolutely! We encourage our volunteers to become familiar with the various volunteer roles available at the museum.

Q. Is there a cost associated with volunteering at Fernbank?
A. Yes, all volunteers are required to purchase an official Fernbank volunteer shirt for $25. Volunteers fulfilling court-mandated community service hours must pay a $15 background check fee.

Q. Where can I keep my belongings during my volunteer shift?
A. The restrooms on Staff Level contain full-size lockers for your coat and valuables while working. You will need to bring your own lock and empty the locker at the end of your shift. Lockers are available on a first-come, first-served basis.