Employment Opportunities

Café Attendant

Position Summary
As a part of the Fernbank Museum’s Café Team, this position is a key element in ensuring a quality guest experience. This position will alternate between front and back of house. Starting pay is $11.00 an hour plus tips.

Primary Responsibilities

• Greeting Customer courteously while operating a cash register and taking and executing orders from Café guests
• Counting cash drawer and assist with reports and deposits
• Assisting with opening and closing duties including food prep, stocking, and cleaning
• Maintaining dining area and kitchen work areas in a clean, sanitary and orderly condition including bussing tables, removing trash and rearranging furniture
• Other duties as assigned

Requirements

• Ability to work in a fast-paced environment
• Excellent customer service
• Flexible schedule including the ability to work weekends, holidays and some evenings
• Ability to stand for upwards of 8 hours a day and lift up to 30 pounds
• A team player

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Cafe Supervisor

Job Summary
Supervise all aspects and duties related to the Café operations, including catering and special events.

Major Functions:

• Supervise and assist with prep and execution of daily food sales
• Supervise and assist with maintaining and organizing all kitchen areas
• Assist Café Manager with weekly inventory and ordering
• Conduct opening and closing register reports, cash handling and deposit
• Support Cafe Manager with evaluation of staff performance.
• Ensure compliance with all local and Georgia State Laws.
• Serve as Manager on duty on select days.
• Other duties as assigned.

Requirements:

• A minimum of two years of experience in food establishment.
• Available for late and irregular working hours; evening, weekend, and holiday hours
• Exceptional communication, customer service and organizational skills including the ability to prioritize and coordinate multiple projects
• Passion for food
• Thorough knowledge of all kitchen equipment, food preparation and health codes
• Team player, professional image and a positive attitude.
• Must be ServSafe certified

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Director of Facilities

Job Summary:
Responsible for leading and directing the Facilities department. Recommends and implements long-range facility improvements and advancements to keep systems in line with industry standards. Sets all departmental policies and procedures for effective facility operations and maintenance. Creates the departmental budget and is responsible for expense management and adherence to established budget. Ensures that all building and grounds systems are properly monitored and maintained. Manages the department’s personnel resources to support Museum operations and maintenance. Maintains effective communications with all parties working with the facilities department.
Major Functions:
Planning:

• Track and implement emerging technologies as they relate to facility infrastructure, systems, safety, sustainability and security.
• Maintain focus on strategic plan and business objectives when recommending or implementing facility improvements.
• Schedule and carry out facility maintenance and upgrades with the least amount of impact on staff and facility operations.
• Maintain accurate and up to date tracking of tasks, responsibilities, and projects on a weekly, monthly, annual, or other periodic basis.
• Make recommendations to CTO concerning new technologies and direction.

Administration:

• Establish and manage the facilities budget with responsibility for the department’s financial resources.
• Manage expense allocation to proper budget accounts.
• Proactively monitor facility utilities with proper controls and take corrective action when usage is not in alignment with normal patterns.
• Monitor all contracts and renew each in a timely manner to maintain continuous uninterrupted service.

Maintenance:

• Evaluate systems and maintenance issues as they arise and take appropriate corrective action for a prompt resolution, including communicating timely updates to all impacted Departments.
• Obtain quotes when contractors or external work are determined to be necessary.
• Proactively monitor contractors when working to ensure timely completion of projects.
• Establish and enforce clear deadlines for all projects.
• Implement and maintain the computerized maintenance management system to effectively manage workorders and ensure accurate work history is maintained.
• Implement and maintain preventative maintenance schedules on all systems.
• Maintain adequate parts inventory and re-order stock as necessary.

Operations:

• Manage performance of facilities staff, custodial staff, contractors, and temporary workers.
• Create and manage department work schedules ensuring adequate coverage for facility maintenance and operations.
• Review hourly timesheets and time off requests to ensure timely submission for payroll processing.
• Organize, prioritize, and assign work orders to maintenance technicians and custodial staff.
• Monitor the status of Facilities projects in progress and at completion to ensure high quality end results; communicate status updates as appropriate.
• Lead and direct facilities staff involvement with exhibit installations and de-installations.
• Determine and enforce all facilities policies and procedures to ensure compliance with all safety and security regulations; determine and enforce training policies for all Facilities staff.

Communications:

• Communicate with all departments as needed when projects and maintenance work will affect them, and in response to all maintenance requests.
• Maintain regular communication with the Finance department for all financial matters related to Facilities projects and responsibilities.

Experience Requirements:

• A Bachelor's, Associate’s or similar Technical degree or equivalent work experience.
• Three or more years of related experience in facilities and staff management.

Skills and Attributes:

• Experience with computerized maintenance management systems.
• Able to read and understand complex architectural and engineering drawings.
• Working knowledge of mechanical, electrical, and plumbing systems.
• Demonstrated leadership skills
• Excellent verbal and written communication skills.
• Results-oriented project management skills.
• Solid analytical and decision-making skills.
• Excellent organizational and planning skills.

Job Type: Full-time

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Education Facilitator

JOB SUMMARY
Education Facilitators monitor and interpret exhibits for guests, including opening and closing exhibits, periodic cleaning and resetting of components, and providing guests with educational interpretation of the exhibit content. Facilitators create a welcoming and safe environment for all guests to enjoy. Occasionally, Facilitators will lead basic science demonstrations during special events like Fernbank After Dark adult science nights, family Discover Days, and Museum Chills and Thrills evening events.

This job requires weekend and evening availability. As a summer position, applicant must be regularly available the entirety of June and July. There is a possibility of this role becoming regular part-time or on-call (events only) after the summer based on the needs of the museum and performance.

This job may also require some outdoor work on occasion.

MAJOR FUNCTIONS

• Monitor Fernbank’s indoor and sometimes outdoor exhibit spaces, assisting with opening, closing, and periodic component resets and cleaning
• Create a welcoming environment by greeting guests, providing assistance as needed, and interpreting exhibit content for visitors
• Assist with preparations for educational programs, including activity set-up and facilitation on family event days
• Present science demonstrations during monthly evening events like Fernbank After Dark or Museum Chills and Thrills
• Greet guests, orient groups, maintain safe and attractive environment, and assist guests with interactive components
• Assist the Education Department with other tasks and duties as assigned

EXPERIENCE REQUIREMENTS

• Strong customer service and public speaking skills
• Experience working with and addressing diverse audiences
• Basic knowledge of science
• Previous experience working with young children a plus

SKILLS AND ATTRIBUTES

• Must enjoy working with people, including children and families
• Comfortable learning various science topics
• Flexibility and a willingness to help wherever needed; energetic and creative
• A self-starter able to work independently or as a team and see projects through to completion
• Ability to work indoors and outdoors and stand, sit, or walk for long periods of time
• Willingness to support other Museum priorities as needed

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Event and Beverage Manager

Job Summary:
Coordinate all aspects and duties related to beverage services and on-site event management of Fernbank After Dark event and other internal events.

Major Functions:

• Manage all aspects of special event beverage operations, including, but not limited to ordering, inventory, budgeting, and the reporting of beverage consumption and costs for each event.
• Manage all part-time beverage staff, including, but not limited to hiring, orientation/training, scheduling, and overall performance of personnel.
• Development of beverage menus for Fernbank After Dark and other events.
• Develop and maintain relationships with distributors and vendors to ensure effective cost management, secure donations for fundraising events, and participation in Fernbank After Dark programming
• On site coordination of Fernbank After Dark
• On site coordination of beverage operations for private events as needed.
• Conduct beverage consultations and tastings with special event clients as needed.
• Ensure that the Museum is in compliance with all local and Georgia State Liquor Laws.
• Other duties as assigned.

Requirements:

• Undergraduate degree and related experience
• A minimum of two years of experience in beverage operations and staff management as well as experience in event management
• Must be available for late and irregular working hours; evening and weekend work
• Exceptional knowledge of wines and alcoholic beverages
• Exceptional time management, communication, customer service and organizational skills including the ability to prioritize and coordinate multiple projects
• Proficient with MS Office
• Strong customer service orientation
• Team player, professional image and a positive attitude.

Apply now on Indeed.com.

Security Officer, Part-Time

Summary
This position is under the direct supervision of the Security Chief, Assistant Manager of Security and when appropriate, the Security Shift Supervisor. As a member of the Security Department, this individual is responsible for the protection, safeguarding and security of all Fernbank Museum of Natural History guests, patrons, staff, volunteers, collections and assets. Both full-time and part-time positions are available.
Essential Functions

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Performs security patrols.
• Enforces all security and safety protocols and procedures.
• Assists in maintaining any and all security department equipment including but not limited to: security systems and alarms, keys, magnetic coded access system.
• Monitors as assigned: security cameras, computers, and alarm panels.
• Protects all FMNH property from theft, vandalism, fire and accidents within reason.
• Investigates and writes reports on accidents, incidents, suspicious activities, safety and fire hazards and any and all other security related situations.
• Provides any needed assistance to visitors, employees, volunteers and patrons with following the department's procedures.
• Assists in maintaining OSHA standards throughout the Fernbank Museum campus.

Competencies

• Teamwork
• Stress management/composure
• Ethical conduct
• Communication
• Customer service

Work Environment
This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, radios and filing cabinets.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak, listen, stand, walk, use hands to handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position Type/Expected Hours of Work
Evening and weekend work are required as job duties demand.
Required Education and Experience

• High school diploma or equivalent
• At least 21 years of age
• Good working knowledge of security operations, safety practices in a business environment and enforcement procedures

Preferred Education and Experience

• Security/law enforcement experience

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Special Event Staff, Part-Time

Position Summary
We have several openings on our special event team servicing our internal, public and private events. This position offers a flexible schedule in a unique work environment. A perfect job for college students and a great second job.
Schedule: P/T; most shifts are nights and weekends.
Pay: Hourly plus tips on cash bars.

Essential Functions

• Provide exceptional customer service and ensure excellent guest experiences at all events.
• Provide general event support during event including bar backing, bussing, bartending, dishwashing and other duties as assigned.
• Assist with bar set up. Stocking bars with beverages, glassware and supplies.
• Perform general cleaning tasks to adhere to health and safety standards; keeping bar and work areas clean and organized and removing trash throughout the shift.
• Assist with bar break down.
• Ensure compliance with beverage regulations.
• Maintain a working knowledge of the Museum's bar offerings including beer, wine and specialty cocktails.

Requirements

• Ability to work in a face-paced environment
• A team player with an enthusiastic and positive attitude
• Excellent customer service
• Must be at least 18 years old
• Hospitality or restaurant experience a plus

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Temporary Security Officer

Job Duties

• Monitor Patron behavior to prevent touching of exhibit artifacts
• Curb ‘running’ and playing by children to prevent accidents that could damage exhibit
• Help direct patron traffic (if needed) through exhibit so that ‘crowding’ is minimized
• Patrol the entire exhibit (occasionally) to determine that nothing untoward is taking place

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